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The knowledgebase is organised into different categories. Either choose a category from below or search the knowledgebase for the answer to your question. More information about Geekz business web hosting plans and packages can be found on our web hosting features and pricing pages.
Articles
Can I have my domain name automatically renewed?Yes, your domain name will automatically renew unless you tell us otherwise. To cancel automatic...
Views: 444
Can I transfer a gTLD domain after it has expired?No. Unfortunately gTLD domains cannot be transferred away from or to Geekz or any registrar once...
Views: 470
Can you change my DNS for me?If you didn't purchase your domain from us we are not able to change the DNS since we don't have...
Views: 465
How do I change the legal owner of a .au domain name?To change the legal owner of a .au domain name please submit a ticket and we will provide you...
Views: 436
How do I create an add-on domain?You cannot create an addon domain if your dns for the site you are trying to add hasn't...
Views: 445
How do I transfer a domain from another provider?If you have a domain name with another provider, you can transfer it to us - and if you have...
Views: 651
How long does an .au domain transfer take?A .au domain transfer takes 48 hours from the moment we receive the appropriate authorisation email.
Views: 632
How long does it take to get my domain name working?It usually takes 24-48 hours for a domain to fully propagate. This however all depends on your...
Views: 439
I added an add-on domain but saw a message about 'subdomain added'. What went wrong?Please ignore this message. It is a fully functional domain name that can have it's own emails,...
Views: 444
Is there a fee to transfer a domain name?Yes, there is a transfer fee that is the same as the renewal fee - unless otherwise stated.
Views: 405
What characters can I use in a domain name?Domain names must: be at least 2 characters long; contain only letters (a-z), numbers (0-9)...
Views: 534
What is a parked domain?Parked domains are a place holder site. You park it on top of another site and it becomes a...
Views: 464
What is a subdomain?geekz.com.au is a domain name. A subdomain is anything that replaces the www in the url of a...
Views: 442
What is an add-on domain?An addon domain is a fully functional domain that can be created from within your control panel....
Views: 434
What is the path to an add-on domain?public_html/ADD-ON DIRECTORY NAME is be the correct path. We cannot tell you what the directory...
Views: 428
Who can register a .com, .net, .biz, .org or .info domain name?A .com .net .biz .org .info domain can be registered by any individual or organisation in the...
Views: 604
